If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- How do e-tickets work?
- Can I book a seat?
- How can I change the language on the website?
- Is it worth to wait and book my tickets together?
- Can we get a special price if we are a group?
- Can I book bus tickets using your website?
- Can seniors get any discounts or special fares?
- What travel insurance do we offer and how do I make a claim?
- Do I need to print my tickets?
- What happens if I haven’t received my tickets?
- Where is my booking confirmation email?
- How will I receive my tickets?
- How do I change my personal details?
- What happens if I lose my tickets?
- Which are the advantages of booking flexible tickets?
- What should I do if I haven’t received my tickets in more than 24 hours?
- How can I receive my tickets if I have entered the wrong email address?
- Is my booking confirmation required for travel?
- Can I book my tickets once inside the train?
- Which trains can I book?
- How can I book a train ticket?
- Why should I book with RailClick?
- Can I register to book on your website?
- What should I do if I get the “no solution” screen?
- Can I book ferry tickets using your website?
- When do cheap tickets become available?
- How do I find the best prices?
- How many passengers can I book at once?
- Is it worth to book my tickets separately?
- Can I book my tickets by phone?
- Can I buy a ticket for another person?
- Are my details safe?