If you haven't received your tickets because you entered the wrong email address, please contact us via contact form.
We will need the reference code, PNR or order ID and we'll resend you the tickets.
Booking my tickets
- How do e-tickets work?
- Can I book a seat?
- How can I change the language on the website?
- Can we get a special price if we are a group?
- Is it worth to wait and book my tickets together?
- Can I book bus tickets using your website?
- What travel insurance do we offer and how do I make a claim?
- Can seniors get any discounts or special fares?
- What happens if I haven’t received my tickets?
- Do I need to print my tickets?
- Where is my booking confirmation email?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Which are the advantages of booking flexible tickets?
- How do I change my personal details?
- What happens if I lose my tickets?
- How will I receive my tickets?
- Can I book my tickets once inside the train?
- Which trains can I book?
- Can I register to book on your website?
- How can I book a train ticket?
- What should I do if I get the “no solution” screen?
- Why should I book with RailClick?
- Is my booking confirmation required for travel?
- When do cheap tickets become available?
- How can I receive my tickets if I have entered the wrong email address?
- Can I book ferry tickets using your website?
- How do I find the best prices?
- How many passengers can I book at once?
- Can I book my tickets by phone?
- Is it worth to book my tickets separately?
- Can I buy a ticket for another person?
- Are my details safe?
